Community
Get help, stay updated, and connect with the 0Bit developer community and team.
Everything you need to get unblocked and stay current while building on the 0Bit Platform — support, the Partner Hub, release status, and product access. Each channel below is the canonical place for that kind of question; using the right one gets you a faster answer.
Channels
Support
Email [email protected] for integration help, account and entitlement questions, or production incidents.
Partner Hub
Your dashboard for API keys, webhooks, entitlements, usage, and billing — one login across every product.
Release status
Track which 0Bit products and platform surfaces are live, preview, or planned.
API reference
Endpoint behavior, request shapes, errors, webhooks, and sandbox helpers.
Getting support
Email [email protected] for integration design questions, KYC/contract status, adding an origin to your allowed_domains, entitlement requests, SDK questions, or production issues.
To get a fast, accurate answer, include:
| Include | Why it helps |
|---|---|
| The full error response (credentials redacted) | Lets us reproduce the exact failure |
The requestId (echoed in the error body, also the X-Request-Id response header) | Lets us trace the request in our logs |
Your partner_id and the mode (test / live) | Scopes the lookup to your org and environment |
| A timestamp and a short note on what you were doing | Correlates with server-side events |
Never share secrets in a support email
Redact sk_live_* / sk_test_* secret keys, embed tokens, and any client_secret (gsec_<sessionId>_<random>) before sending. These are credentials — treat them like passwords. The requestId is safe to share and is all we need to trace a call.
Response targets:
- Production outages — within an hour.
- Non-blocking questions — within one business day.
For the full error model and what to log on failure, see Errors.
Partner Hub
The Partner Hub is the management surface for your organization. One login covers every product your org is entitled to — products you don't have access to are simply hidden.
From the Hub you can:
- Sign up and verify your organization, with password reset and TOTP 2FA (backup recovery codes included, Google login supported).
- Mint and rotate keys — publishable (
pk_test_/pk_live_) and secret (sk_test_/sk_live_) partner keys, one set per org per mode. - Configure webhooks and view delivery state.
- Inspect usage dashboards and entitlements across products.
New to the platform? Start with the Quickstart and Authentication, then come back to the Hub to provision live keys.
SDKs
@0bit/gate— server SDK (Node.js)@0bit/gate/browser— vanilla browser embed@0bit/gate/react— React embed
Official Node.js and Python SDK source exists for the Gate API. Confirm the package version available to your environment before publishing registry-specific instructions. Use [email protected] for SDK bugs, reproducible API problems, account questions, contract status, or entitlement-specific questions.
Sharing examples
When sharing snippets with support, keep them minimal and reproducible, pin them to a specific product surface (0Gate, 0Pools, 0Base, or 0Link), and redact every credential and requestId.
Changelog & status
The docs roadmap and Partner Hub are the source of truth for what shipped and when. A few notes that affect existing integrations:
Webhooks are the source of truth
Across every product, the signed webhook (verified against your OBIT_WEBHOOK_SECRET via the Gate-Signature header) is authoritative for settlement state. The browser onSuccess callback is for UX only — never grant value off it alone.
Product status at a glance
What you can build on today, and what's forthcoming:
| Product | Status | Notes |
|---|---|---|
| 0Gate | Live (sandbox + production) | Buy & Sell are GA. Swap and the Rails / High-tier API are advanced, entitlement-/contract-gated capabilities. |
| 0Pools | LP program (contract) · partner API coming soon | LP onboarding is contract-based, not self-serve. The quote/transact/settle partner API is a stub today. |
| 0Base | In development / preview | Crypto-acceptance checkout that settles to fiat/stablecoins via Pools; not generally available. |
| 0Link | Internal | Best-execution smart-order-router powering routing beneath the other products; not yet a public partner product. |
Partners build on 0Gate today; 0Pools LP access is contract-based; 0Base and 0Link are forthcoming.